Pick up before/after surgery
Drop off (doctor appointment only during your stay with us)
On-call nursing care
Call the kitchen to request light surgical meals (per the instructions provided by your doctor)
Checkout is 11 am promptly
Rates are available upon receipt of paid surgery
Please be advised that non-emergency transportation is only available for doctor appointments drop-off and pickup during your stay with us.
All reservations are made through Golden Lilly Medical Spa.
Spa services/Medical spa services are not provided by Golden Lilly Medical Spa Wellness Retreat at the current location.
Our team of skilled on-call doctor and nursing professionals are dedicated to providing you with the best possible experience. Medication deliveries are made through your physicians' approved pharmacies. It is based on your doctors prescribed care instructions. Golden Lilly Medical Spa only abide by your doctor careful expertise.
Find answers to common questions about our services, procedures, and policies. If you have a question that isn't answered here, please contact us.
1. What are the minimum requirements for staying at Golden Lilly Medical Spa Wellness Retreat?
A 3-night minimum stay requires a pre-op before surgery, post-op and a wellness day. An extension of your stay can be arranged if the hotel has availability.
2. May I have visitors? Here at Golden Lilly Medical Spa Wellness Retreat, we understand that having your family and closest loved ones at your side as support is an essential part of your recovery. As such, we welcome your visitors. For visitor guidelines and hotel rules please contact us.
3. Can I have an overnight guest? If you wish to have an overnight guest as part of your stay, please make arrangements to do so at the time of initial booking. There is an additional charge per guest if staying overnight. Please contact us for pricing.
4. Where do my guests sleep? For an additional fee arrangements can be made for a roll-away bed or your guest may request another room at an extra cost. Please contact us for pricing.
5. Can transportation be arranged for the guest upon discharge? We provide private non-emergency transportation services upon discharge after surgery for doctor appointments only. During your stay, a car will pick you up for follow-up visits. Your confidentiality is important to us, you will be escorted through a private entrance secured and discreetly.
6. What is your cancellation policy? We dont offer a cancellation policy. There are no refunds for the wellness retreat. It is a three-night minimum purchase.
7. What is your location? We're located at The Maybourne Beverly Hills 225 North Canon Drive, Beverly Hills, California 90210
8. What items should I pack? During your pre-operative appointment, ask your surgeon if he/she recommends purchasing any special surgical garments for your recovery. If so, you may purchase them in advance and bring them with you. We also advise each guest to pack their own clothing, toiletries, and other necessities for your comfort as follows: Guests undergoing facial or neck surgery are advised to bring nightgowns with large openings for the head and neck area, as well as button-up pajamas, as these clothing items will not disturb your head dressings. Guests undergoing breast or abdominal surgery are advised to wear a loose-fitting nightgown or nightshirt with a front opening; this helps our care professionals assist you and promotes your utmost comfort and relaxation. Female guests may wish to bring headscarves or large floppy hats for privacy while being transported to and from follow-up appointments. All guests, regardless of procedure, are advised to bring a child-size toothbrush and a zip-up track or jogging suit. All guests, regardless of procedure, are encouraged to bring additional comfortable clothes, a laptop, laptop charger, cell phone, cell phone charger, and other electronics for entertainment. Golden Lilly Medical Spa shall not be liable for any lost or damaged items during your stay and recommends that you bring any personal property at your own risk.
9. Can I stay at Golden Lilly Medical Spa Wellness Retreat before my surgery?
We offer the opportunity to stay at Golden Lilly Medical Spa Wellness Retreat before your procedure. In the morning, we will transport you to your surgical center. Non-emergency transportation will pick you up and return you to your safe haven at Golden Lilly Medical Spa Wellness Retreat, your room will still be waiting for you.
10. Can I extend my reservation?
Upon availability of the hotel and its guidelines, Golden Lilly Medical Spa Wellness Retreat will go above and beyond to fulfill all guest requests.
11. Can you accommodate special dietary needs?
Our team is dedicated to providing a service call to in-room dining at an additional charge with your specific meal choices offered by your physician. Guests may purchase in-room dining, juice cleanses, and other clean meal programs specially formulated for post-surgical recovery.
12. Can I bring my own food?
Yes, you are able to bring your own food or meals. Please contact us prior to your visit so that our team can prepare storage and accommodations.
13. Who is responsible for Hotel incidentals?
Golden Lilly Medical Spa Wellness Retreat is not responsible for guests' incidentals'.
14. What spa or medical spa services do you offer?
Golden Lilly Medical Spa Wellness Retreat does not offer any spa or medical spa services per the hotel's request. Spa services at the current location is done strictly through Maybourne Beverly Hills at an additional charge. Please get in touch with us to set up any spa services for you through the hotel.
15. Do you have a medical team during my stay?
We have an on-call nurse team available for you.
16. Do you provide transportation? We provide non-emergency transportation to our paid clients for surgery pick and drop off only. We do not provide transportation to your home. We can provide you with a private car service not affiliated with us at your own risk.
Get in touch with us to schedule a reservation, ask a question, or provide feedback. We're here to help!
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